Customer SupportGiving you the needed support
Manage
Your Billings
Manage your orders, invoices, payments, easily with our billing system and keep up-to-date with your accounts!Your Billings
Sign up an account or login to get started!
Your Billing Account
Live Chat
Support
Our live chat support are always ready to help out with your enquiry.Support
Operation Hours :
Monday - Friday 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
Start Live Chat
Report
Problem
Submit your problem with relevant details and we will assist you to resolve them.Problem
Operation Hours :
Monday - Friday 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
Report a Problem
Phone Call Support
Our customer service support are standing-by
to receive your calls for any enquiry.
Sales Enquiry | Technical Support | Renewals |
Billing Enquiry | Terms of Service | Verifications |
Call us
+607-288 1230
Operation Hours:
Monday - Friday
Saturday
Saturday
9:00am - 6:00pm
9:00am - 1:00pm
9:00am - 1:00pm
Self-help resources
Knowledge
Base
We maintain a vast knowledge base full with articles, guides, how-tos, instructions for you.Base
Visit Knowledge Base
Read our
Policies
Users are required to comply with all our Policies & Terms of Service.Policies
Policies & Terms of Service
Frequently
Asked Questions
Get help with your frequently asked questions answered right here.Asked Questions
Read F.A.Q.
Network & Server
Network
Speed Test
Perform a network speed test now to test your connection speed with our server.Speed Test
AIMS, KLCX2, Cyberjaya
Server
Monitoring
We continuously monitor server availability and server performance metrics.Monitoring
Working Hours :
24 hours a day, 7 days a week.
Server
Technician
We maintain and operate your server system and network, making sure it runs well.Technician
Working Hours :
24 hours a day, 7 days a week.